William Hill App Customer Service
- Cash App Customer Service
- William Hill App Customer Service Telephone Number
- William Hill Online Customer Service
- William Hill App Customer Service 1-800
- To use William Hill Sportsbook, please enable JavaScript.
- Alternatively, you can choose to speak to a William Hill customer services representative on 0800 0856 296, you will need to explain that you want to close your account and request that they do so. The Most Common Issues When Creating or Deleting an Account at William Hill.
- You can also call Customer Service at 855-558-0043 and use the automated service. What if I don 't agree with my available balance? You can review posted transactions online at wh.mycardplace.com for any discrepancies.
If you are creating a mobile app or website that requires access to secure customer information (for example, login details, account functionality) you will need to use one of following two options to access these details:
Give William Hill customer service a call at 1 (855) 754-1200. Onyx Sports Book by William Hill is located on level 3 of Turtle Creek Casino. Kiosks are also available throughout the casino and at Leelanau Sands Casino. Join us for the best Happy Hour in Northern Michigan every Monday-Thursday from 4 PM - 7 PM!
- Native Scenario (Client Device Application) - (for example: mobile) using the Sessions API must only be employed for direct connections between client and server. For example, the SSL connection is unbroken between the device where the customer enters credentials and The William Hill API (TWHAPI) server. An example of this is a native iPhone application using the TWHAPI services directly.
- Web Scenario - login via a partner website. The customer presents their William Hill credentials to a William Hill authentication service, then after a successful login the customer is redirected back to the partner service and that service can then make use of the William Hill APIs. In this case there is a secure (SSL) connection from the user's device to the partner service and another from that service to the TWHAPI server.
The diagram below illustrates the possible options for customer authentication:
Mobile Device Authentication Flows
- The flow in black shows client device application customer login directly with the Sessions API and then using other William Hill APIs.The following table explains the flow in detail:
Arrow Description 1. Username/Password The mobile device the customer is using, sends credentials to the Sessions API. 2. Authentication Ticket The request to Sessions API returns an Authentication Ticket to the mobile device, valid for a set period of time. 3. Accounts, Bets...requests+Authentication Ticket With the ticket that has been just acquired, the customer can place bets, query the account and perform other requests to other William Hill APIs. - The flow in red shows client device application customer login directly with the Sessions API and then using other non-API William Hill services. The following table explains the flow in detail:
Arrow Description 1. Authentication Ticket The customer sends an Authentication Ticket from the mobile device to the Sessions API. 2. Service Ticket The request to Sessions API returns a Service Ticket. 3. Other Service+Service Ticket The Service Ticket allows the customer to access other CAS-enabled William Hill Services.
Customer using a Desktop Browser Authentication Flow
The flow in blue shows customer login from a website that can the make requests to William Hill APIs or other services on behalf of that user. The following table explains the flow in detail:
| Arrow | Description |
|---|---|
| 1. Username/Password | The desktop device the customer is using, sends credentials to the Central Authentication Server (CAS). |
| 2a. Redirect | The Central Authentication Server (CAS) redirects the customer by sending a redirect URL to the customer's browser. |
| 2b. Redirect | The customer is redirected to a third-party website. |
| 3. Proxy Authentication Ticket | The Central Authentication Server (CAS) sends a Proxy Authentication Ticket to the third-party website. |
| 4. Accounts, Bets...requests | The customer requests to be logged in and place bets, query the account, top up the acoounts and so on to the third-party website. |
| 5a. Accounts, Bets...requests+Proxy Authentication Ticket | Using the Proxy Authentication Ticket the customer is logged in on the third-party website and can place bets, query the account, top up the acoounts and so on. |
| 5b. Other Services | The customer can use other William Hill CAS-enabled services. |
Digital Withdrawal Methods
Withdrawals can be processed on the William Hill app by eCheck using VIP Preferred, with an Online Banking transaction, PayPal or transferred to your William Hill Prepaid Play+ Card. All digital withdrawal transactions are subject to review. Your withdrawal request should be processed within 72 hours, but usually much quicker. William Hill may request additional documentation be provided for a withdrawal request to ensure customer security.
Details about each withdrawal method are provided below.
eCheck by VIP Preferred
VIP Preferred offers withdrawals directly to your bank account. This option is available even if you have not used this method to deposit, though your first request will require registration. Your account will be saved for subsequent transactions. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. VIP Preferred eCheck requests are processed daily but may take several days to be posted to your account by your bank.
Online Banking
Online Banking powered by PayWithMyBank can be used to withdrawal your funds directly to your bank account using you your online banking ID and password. No previous deposit with this funding type or registration is required. There is a $20 minimum and a $5000 maximum withdrawal limit per transaction. Withdrawal requests are processed daily and sent to our payment partner but may take up to seven business days to posted to your account by your bank.
PayPal
Once you have used your PayPal account to deposit with William Hill, you may also use the account for to withdraw funds. There is a $20 minimum and a $10,000 maximum withdrawal limit per transaction. All withdrawals are subject to review to ensure customer security.
William Hill Prepaid Play+ Card
You may transfer winnings to your William Hill Prepaid Play+ Card. There is a $20 minimum and a $5,000 maximum withdrawal limit per day. There are no fees for loading the William Hill Prepaid Play+ Card or for transferring the funds to or from the William Hill player account. There is no monthly fee to maintain this prepaid card. In addition to funding your William Hill account, your card can be used to withdrawal cash at participating ATMs and anywhere Discover is accepted. More information will be enclosed with your card.
Cash App Customer Service
Other Withdrawal Methods
You can make a cash withdrawal from one of our retail locations: Prairie Meadows, Isle Casino Hotel Bettendorf, Isle Casino Hotel Waterloo, Lakeside Hotel Casino and Horseshoe Council Bluffs. Just present your valid photo ID at one of the sports book windows and one of our ticket writers will locate your digital account. To verify the transaction, the ticket writer will send a message with the withdrawal amount and passcode to your mobile phone. The ticket agent will validate the code and pay out your withdrawal in cash. Click on the locations above for directions and hours of operation for the William Hill Sports Books.
William Hill App Customer Service Telephone Number
If you are an out of state patron that deposited, but cannot wager, please contact our customer support team for options to return your funds.
William Hill Online Customer Service
How do I make a larger withdrawal?
William Hill App Customer Service 1-800
Please contact the William Hill customer support team for additional options for larger withdrawals.